Contact Us
Your journey to mental wellness begins here.
We’d love to hear from you
Find relief, recover, and heal.
If you have questions, reach us directly through the contact form.
Frequently Asked Questions
-
We ask that our clients provide at least 24 hours notice for cancellations or changes to their appointment.
-
No, we do not accept walk-ins.
-
We recommend calling 911 or visiting the nearest emergency room for an emergency if the office is closed.
-
Psychological evaluations, ADHD testing, forensic evaluations, disability evaluations
-
Telehealth is available, but you must check with your insurance to make sure there are no restrictions. There are clinical circumstances where an in-person appointment is preferred and we work with patients and families around these decisions. Please note that we are only able to conduct telehealth sessions in states where we are licensed.
-
At Elevate Wellness & Psychiatry, we recognize that most of life happens outside sessions and so are able to communicate via secure messaging or phone calls regarding urgent and logistical matters. We also recognize that accessing emergency services and psychiatric hospitalizations, while life-saving in some circumstances, can be life-destroying when turned to in a reflexive, knee-jerk fashion. That is why we prioritize being available when crises arise to work collaboratively around getting the help that is actually helpful.
-
At this time, we accept Wellmark Blue Cross Blue Shield, Avera Health Plans and Sanford Health. If your insurance is not listed, we hope to in the future to be able to work in a more aligned way with all stakeholders. Meanwhile, we do provide “superbills” for out-of-network reimbursement for covered services if your plan has this benefit (e.g. a PPO plan) and are happy to provide guidance regarding plan selection. Our technology partner, Osmind, can also submit these superbills to insurance companies on your behalf if your prefer.
-
We accept all major credit cards, HSA/FSA cards, checks, cash, and wire transfers/ACH payments.
-
The first appointment consists of a comprehensive history of medical and psychiatric history. A treatment plan will be established and may include medication or therapy recommendations. A follow-up appointment is usually scheduled within two to four weeks to assess the progress of the treatment plan.